Identity Management
Vision
This workstream looks at two key areas of identification - Citizens and Internal staff. The purpose is to share best practice and to jointly delvier an identity management framework based upon common business strategies.
Internal Employee Identification Objectives
The workstream aims to critically assess the size of the internal authentication business problem and assess the viability of deployment of single sign on and of automatic password resets. The result should be drastically reduce the number of identifiers across the SLG members and to produce a standards based approach for SSO and password reset.
External Citizen Identification Objectives
To determine the requirements of providing the Citizens with a single sign on capability for deployment across all SLG members. Microsoft Card Space will be developed to be used among the SLG members to prove the viability of the new technology.
Internal Business Challenge
- Multiple source of identity information;
- Silo based identity management;
- Stand alone systems administered separately;
- Redundant, inconsistent and incomplete views of user identity data;
- Breakdown in the De-Provisioing process;
- Large maintenance overhead;
- Security implications (physical and IT);
- Users use multiple credentials to sign on to multiple Systems;
- No single view of staff and their mappings to resources;
- No easy way to track what users have access to or what they have done on our network.
External Business Challenge
- Unable to manage the identity of Citizens effectively;
- Silo based identity management;
- Unable to offer the cross-service flexibility and personalisation that citizens are starting to demand.